The Blue Bottle Group is committed to your privacy, making our information policies transparent.
On this page we describe the following:
What personally identifiable information of yours or third party
personally identification is collected from you through the website
The organization collecting the information
How the information is used
With whom the information may be shared
What choices are available to you regarding collection, use and distribution of the information
The kind of security procedures that are in place to protect the loss, misuse, or alteration of information under our control
How you can correct any inaccuracies in the information
Information Collection and Use
The Blue Bottle Group is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. The Blue Bottle Group collects information from our customers at several different points on our website.
No registration is required in order to use this website; however, we require a customer to give their name, contact number, email address and physical address when placing an order. This information is used to contact our customers about the services on our site for which they have expressed interest or regarding the order they wish to place.
We request information from our customers on our order form. Here a customer must provide contact information (like name, contact number and delivery address). If we have trouble processing an order, this contact information is used to get in touch with the user. Orders will only be confirmed once the store owner has contacted the customer to confirm pricing, delivery details and delivery time.
Payment will be made using our 3D secure payment gateway available on our website. Identification will be required to prove that the person ordering is the required legal age to purchase and drink legally on delivery of the products. The legal age being 18 years or older in South Africa.
Deliveries will be done by our individual store owners staff member (delivery driver) or their selected delivery partner of choice. Payments to be made on our website using our 3D secure payment gateway. Identification will be required to prove that the person ordering is the required legal age to purchase and drink legally on delivery of the drinks ordered online. The legal age being 18 years or older in South Africa.
A cookie is a piece of data stored on the visitor’s hard drive containing information specific to that visitor’s use of the website. Any information placed in the cookie is accessible only to www.bluebottleonline.co.za and storename.bluebottleonline.co.za and will not be sold or shared with anyone else under any circumstances. We use a cookie to store a unique session identifier, and this allows us to maintain your shopping cart from one page request to the next. We are also able to maintain your session information from one visit to the next. By setting a cookie on our site, our customers do not have to log in more than once, thereby saving time while on our site. If a customer rejects the cookie, they may still browse our site. Unfortunately, the customer experience will be greatly curtailed, as the customer will be unable to log in or make a purchase.
We use IP addresses to analyze trends, administer the site, track customer’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
The Blue Bottle Group will share aggregate demographic information with its partners. This is not linked to any personal information that can identify any individual person. We value your privacy very much at The Blue Bottle Group, and will never release any account information to anyone outside of the necessary core groups that help our business function, like those mentioned above unless our customers give us the authority to do so.
This web site contains links to other sites. Please be aware that The Blue Bottle Group is not responsible for the privacy practices of such other sites. We encourage our customers to be aware when they leave our site and to read the privacy statements of each web site that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
If a customer wishes to subscribe to our newsletter, we ask for contact information such as name and email address. If at any time you should wish to unsubscribe, simply follow the link in your newsletter to update your email preferences. You may reach us through our Marketing Department at: email@example.com
WhatsApp and SMS Data Base
We will load the customers contact details to our WhatsApp for Business Groups and to our SMS Data base so that they can receive our promotional material. If at any time you should wish to unsubscribe, simply leave the WhatsApp group, or SMS NO to opt out of SMS sends. Alternatively you may reach us through our Marketing Department at: firstname.lastname@example.org
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect customer-information offline. All our customers’ information is restricted in our offices. Only employees who need the information to perform a specific job (for example, a salesperson) are given access to personally identifiable information.
If you have any questions about the security at our website, you can send an email to our Marketing Department at: email@example.com